You can now create beautiful, branded QR codes for your business! 🎉

• Choose your own colors, styles, and corner shapes

• Add logos to your QR codes for a more professional look

• Generate print-ready downloads with ease

This update was built based on your feedback, making it easier to deliver QR codes that fit perfectly with your branding.

We’ve just made it easier for you to see where reviews are coming from.

With this update, the analytics dashboard now shows a clear breakdown of reviews by source (Google, TripAdvisor, Yelp, OpenTable, etc.). This means you can quickly understand:

• How many reviews do you have on each platform

• What percentage of your reviews comes from each source

• Where your reputation is strongest and where you may need to focus more

✅ Example: If 80% of reviews are from Google but only 4% from Yelp, you instantly know which platforms are driving the most visibility.

This makes reporting more insightful and analysis with your data even stronger.

You can now add more detailed rich snippet information for your business when creating a widget.

We will also include additional schema markup for the loaded reviews in the widget.

Introducing a new funnel type in feedback forms, "Review Sites".

What is it?

It lets you use the feedback form to redirect users directly to review sites, i.e., Google Business Profile.

❗Use case

Sometimes businesses already have a great rating, and they don't want to use multiple review sites or review filters to prevent negative reviews. In those cases, directing users to 'review site' directly makes more sense & beneficial in improving results.

🤔 Why Feedback Form?

The question is obvious in such cases, but there are numerous benefits of using a feedback form instead of a direct review site URL:

• Get analytical data that is not possible with a direct URL
• Gives you flexibility to change the review profile anytime without changing the URL
• Short & clean URLs that look more professional
• You can modify the feedback form funnel type at any time if you decide to implement filtering or add more review sites, such as booking.com, TripAdvisor, etc., in the future.

Cheers!

We’ve rolled out a comprehensive UI/UX refresh that impacts nearly every aspect of the platform.

This update focuses on making Repuva faster, easier to use, and fully responsive across all devices. Here's what's new:

🌐 Fully Mobile-Friendly Experience

• The entire platform now works beautifully on mobile, tablets, and desktops.
• Whether you're on the go or at your desk, everything is smooth and accessible.

🧭 New Left Sidebar Navigation

• Cleaner and more organized layout.
• Easier access to core features with a more intuitive structure.
• Submenus are neatly grouped to reduce clutter.

📝 Improved Feedback Form Builder

• Completely redesigned for better usability.
• Several long-standing bugs and issues have been fixed.
• Building custom feedback forms is now faster and easier than ever.

🖼️ Better Organization Image Handling

• Uploading and managing organization images is now seamless.
• Improved support for logo placement and previews.

🔄 Easier Location Switching

• Switching between locations is now just a click away.
• No more confusion – it’s simple and quick to move between clients.

🛠️ Fixes & Misc Improvements

• Dozens of bugs and small issues were fixed across the platform.
• Performance improvements under the hood for a smoother experience.

🚀 This is Just the Beginning

This refresh lays the foundation for an overall intuitive experience for you and smoother workflows. If something looks or feels new, it probably is!

We’ve made some exciting improvements to enhance your experience with our review widgets! Here’s what’s new:

✨ Updated Look & Mobile-Friendly Design

The following widgets now look better than ever and work more smoothly on phones and tablets:

• Slider
• Carousel
• Popup
• Float
• Card

⭐ More Accurate Star Ratings

All widgets now display star ratings with greater accuracy — no more rounding!

🔍 "Read More" Support Added

On the Slider and Carousel widgets, longer reviews that are cut off now include a “Read more” option so viewers can read the full review.

These updates have already been applied — no action is needed from your side.

Known bugs in WhatsApp review requests that were causing delivery issues have been fixed. We're now using the official WhatsApp Business API to avoid delivery errors.

⚙️ Further Improvements:

• Grey label business name "Your Opinion" that will suit most industries.
• Green tick image instead of blank that shows it's related to reviews & matches the WhatsApp theme
• A smoother and more reliable WhatsApp review request experience for you.

When sending review requests via email some email services have automatic link scanners which were being tracked by our system as genuine clicks. We now attempt to filter these automatically so they should no longer be tracked going forward.

We’re excited to introduce a powerful new feature — the ability to automatically respond to Google (sign-in only) and Facebook reviews using customizable Auto Respond rules.

This feature gives you complete flexibility by allowing you to create custom rules according to your needs.

🔧 How to Get Started

👥 From your admin account:

Log in as admin and go to Settings → Auto Respond. This allows you to create rules scoped to specific locations.

⚙️ Additional Notes

• Auto Respond uses the same AI functionality used when manually creating prompts or responding to reviews.
• If you prefer, you can also create static (non-AI) responses.
• Reviews that are automatically responded to are clearly marked inside the platform.
• When requiring approval first, please note the links to approve or customize the response remain active only 7 days before the links expire for security purposes.

A number of improvements and fixes have been deployed today:

Language Support on Feedback Forms

From today, you can override the feedback form default language for static text such as buttons on the form to match the language that you want to use within the feedback form which may not be the language you have set on your account.

To get started click edit on your feedback form and under the settings tab scroll down to default language.

Select All Organizations on the Reviews Page

You can now select all organizations with a single click of a button instead of selecting one-by-one which can become a pain with the large number of organizations under one management.

Member Invites Copy Invitation URL

You can now copy the invitation URL for pending member invites if the email for some reason was not delivered or deleted.