Announcements

  1. Show review photos in widgets, plus 4 updates

    New Feature
    widgets with image

    Review photos in widgets, connect several Google locations at once, eight new social designs, simpler notifications, no lost replies.

    When you connect Google, you can now tick several Business Profile locations at once instead of running the connect flow for every branch. Match each one to a location you already have in Repuva, or let Repuva create it for you. The rest import in the background while you carry on working. This works through client connect links too, and your plan's location limits still apply.

    Four more changes in this release:

    Review photos in your widgets

    Photos your customers attach to their Google reviews now appear inside your review widgets, and visitors can click one to see it full size. This is on by default. Turn off Review Photos in the widget builder if you'd rather keep widgets text-only.

    Eight new social designs

    More options for turning a customer review into a social post. The classic design is still there.

    Simpler notifications

    Everything sits on one page with one Save button. The list now tells you when a notification isn't set up to reach anyone, and test sends follow your real settings.

    Your reply survives a reconnect

    If Google needs reconnecting, the reply window keeps your draft and gives you a reconnect button.

    4

  2. More Locations. Clearer Numbers.

    Improvement

    CleanShot 2026-09-13 at 08.21.51

    Per-location reporting is now live across dashboards, reports, and shared views.

    Until now, the All Locations view told you how the business was doing overall — but not which location was carrying the numbers and which one was quietly slipping. If you run multiple outlets, that gap meant opening each location one by one to find out.

    That's now fixed.

    Every location on one screen

    The All Locations view includes a detailed per-location table:

    • Reviews collected
    • Average rating
    • Review response rate
    • Star distribution
    • Change vs. the previous period
    • A trend line on every row

    You can sort, search, group, export, and click into any location for the full view.

    CleanShot 2026-09-13 at 08.23.28

    Location groups

    Group your locations however your business is actually organised — by region, by franchisee, or by brand. Each group gets its own subtotal, so a regional manager can see their region's numbers without filtering through everything else.

    Review targets

    Set a monthly review target per location. You'll see which locations are on track and which are behind while there's still time in the month to do something about it — instead of finding out on the 1st.

    Needs Attention

    Locations that need action are flagged automatically: a falling rating, unanswered reviews, no connected review source, or a sync that has stalled. Each flag tells you the reason in plain language, so you know what to fix without digging.

    Google Business Profile, by location

    Google Business Profile performance now breaks down per location — views, searches, calls, and direction requests. Useful when one outlet is getting found and another isn't, and you need to know which.

    Reports and shared dashboards

    Multi-location reporting carries through to everything you send out. The summary PDF now includes the location breakdown, star distribution, and the Needs Attention list. Shared dashboards can open directly on the combined multi-location view, and every report clearly states which organisation and location it covers.

    Where to find it

    Open the All Locations view from your dashboard. Groups and review targets are set up from your location settings.

    5

  3. New: Add Custom Domains to Feedback forms

    New Feature
    CleanShot 2026-06-14 at 10.11.19

    As a part of our ongoing improvements to the platform, you can now add your own custom domain to the hosted feedback form.

    To set it up:

    • Under Review Tools, go to Feedback forms
    • Click edit on the feedback form you want to use a custom domain on
    • Click " Add " under Form URL
    CleanShot 2026-06-14 at 10.13.40

    After that, enter the subdomain you want to use, e.g., reviews.yourcompany.com

    Now you will get details of the DNS record that you need to add to your domain provider settings. If you're not aware of that, contact your developer to add this record to your domain DNS settings.

    Note: The original URL will continue to work as before, but this gives you the option to use your own address if you wish.

    3

  4. Your dashboard got smarter — and there's a new insight you'll love 🔍

    Improvement
    CleanShot 2026-05-03 at 09.58.51

    We've been making some meaningful improvements to Repuva — and this one is going to make your day-to-day experience a whole lot smoother. 🙌

    📊 Your Dashboard is Now Your One-Stop Command Centre

    No more jumping between pages.

    We've brought all your Analytics and Business Insights under a single, unified dashboard — so everything you need to understand and grow your reputation is right there the moment you log in.

    One place to access all of it.

    CleanShot 2026-05-03 at 10.02.23

    🔍 New Insight — "How People Search for You"

    This is the one we're really excited about.

    Every time someone finds your business on Google, they type something. And those search terms? They're a goldmine of hidden customer intent that most business owners never get to see.

    Now you can.

    Repuva now shows you the most popular terms people use to find your business on Google — with a clean breakdown of:

    🏷️ Branded Searches — people who already know you and are looking for you by name

    🌐 Discovery Searches — people who don't know you yet but found you while searching for a service or category


    Why does this matter?

    Branded searches tell you how strong your word-of-mouth is. Discovery searches tell you what problems people are solving when they land on your business. Together, they give you a clearer picture of who is finding you, how they're finding you — and where your biggest growth opportunities lie.

    6

  5. 🚀 Introducing Repuva Blueprints — Go Live in Minutes, Not Days

    Announcement

    Setting up your feedback forms and review campaigns just got a whole lot easier.

    We've built ready-made Blueprints — expertly designed for Hotels, Restaurants, and Clinics — so you don't have to start from scratch. Each Blueprint comes with a finely crafted feedback form and a review request campaign, tailored specifically for your industry.

    Here's how simple it is:

    • Contact our support team
    • Tell us your industry
    • We apply the Blueprint to your account — done ✅

    No designing. No guesswork. No technical setup.

    Just a fully working review collection system, live in minutes.

    5

  6. Repuva Just Got Smarter: Meet AI Insights and Search AI

    New Feature
    CleanShot 2026-03-12 at 19.52.08

    We just rolled out two major upgrades inside Repuva that take your reputation management to the next level.

    Introducing AI Insights and Search AI.

    Together, they give you a much deeper understanding of reputation, customer sentiment, and how visible your business is when people use AI tools to search for services.

    CleanShot 2026-03-12 at 19.52.45

    🤖 AI Insights

    AI Insights transforms raw reviews into real intelligence. In other words, AI Insights helps you understand what your reviews are really saying.

    Instead of manually reading through every review, Repuva now analyzes the feedback and highlights the patterns that actually matter.

    You can quickly understand

    • What customers consistently love

    • Where complaints are starting to build

    • Which themes are improving

    • Which areas are slipping

    • What needs attention first

    This makes it much easier to catch service issues early and show progress over time.

    CleanShot 2026-03-12 at 19.50.03

    🔎 Search AI

    Search behaviour is changing quickly. More people are now asking AI tools like ChatGPT, Gemini, and Perplexity for recommendations instead of typing traditional searches.

    Search AI shows how often AI systems recommend your business when people search for services like yours.

    You can now see:

    • whether the business appears in AI recommendations

    • which AI systems mention it most often

    • which search questions it performs well in

    • where competitors are appearing instead

    • whether the brand and website are being recognized

    • what practical actions could improve visibility

    CleanShot 2026-03-12 at 19.50.52

    🚨 Stay Ahead With Smart Alerts

    Both features support proactive alerts so you can stay ahead of changes.

    You can be notified when:

    • Review sentiment begins to shift

    • Customer complaints increase

    • Reputation trends need attention

    • AI visibility drops

    • Competitors start appearing more often in AI recommendations

    📊 Included in Monthly Reports

    These insights also fit perfectly into scheduled PDF reports.

    Now your reports can show:

    • How reputation sentiment is evolving

    • What customers are really saying

    • Recurring service issues

    • How AI platforms describe the business

    • What actions should be taken next

    Now make a weekly routine to check these AI Insights. Identify real issues and improve your business reputation. 🚀

    10

  7. Google Business Profile Performance Insights Are Now Live

    New Feature
    CleanShot 2026-02-27 at 19.49.35

    You can now see exactly how your Google presence is performing directly inside Repuva. It makes Repuva more powerful in tracking your GBP performance.

    Here is what is included 👇

    👀 Profile Views

    See how many people are viewing the business on Google Search and Google Maps.

    📞 Call Clicks

    Track how many customers tapped the call button from the Google listing.

    🧭 Direction Requests

    Know how often people requested driving directions.

    🌐 Website Clicks

    Monitor how many visitors clicked through to the business website.

    These are real engagement metrics that show the real performance of your GBP.

    Where you will find it 👇

    🖥 Customer Dashboard

    A new Google Business Profile Insights section appears automatically for any location connected to Google.

    You get

    • Clear stat cards with period comparisons

    • Performance trend charts

    • Breakdown of how customers found the business, such as Search vs Maps

    • Device breakdown showing Desktop vs Mobile

    🔗 Shareable Dashboard

    The same insights are available on the shareable dashboard.

    Key members of your business can see performance and results without logging in. This makes demonstrating value much easier.

    📄 Scheduled PDF Reports

    These metrics are now automatically included in your PDF summary reports.

    How it works 👇

    • Data syncs automatically every day

    • Works across all organisations and locations

    • Filter by individual location or view combined totals

    Keep Growing 🚀

    4

  8. 3 New Review Widgets + Refreshed Widget Builder

    New Feature
    CleanShot 2026-02-24 at 14.43.41

    We’ve just rolled out another exciting update to help you showcase reviews more professionally and convert more visitors into customers 💪⭐

    This update adds 3 brand new widgets and a fresh new widget builder that makes everything easier to find, set up, and install.

    Here’s what’s new 👇

    ✨ 3 New Review Widgets (Now 12 in Total!)

    You now have even more ways to display reviews on websites, landing pages, and funnels.

    CleanShot 2026-02-24 at 14.43.41

    🌀 Slider #2 – Animated Slider

    A smooth, eye-catching slider that brings reviews to life.

    Perfect for homepages and hero sections where you want instant trust.

    CleanShot 2026-02-24 at 14.45.08

    👉 Slider #3 – Slider with Review CTA

    Shows rotating reviews with a built-in button to leave a review.

    Great for turning happy visitors into new 5⭐ customers.

    CleanShot 2026-02-24 at 14.44.38

    👤 Avatars – Modern Social Proof Widget

    Displays reviewer profile icons, ratings, and totals.

    Clean, modern, and ideal for building credibility in seconds.

    This is perfect for businesses that want a “big brand” look without extra work.

    🎨 Refreshed Widget Builder (Much Easier to Use)

    We’ve also refreshed the widget builder to make your workflow smoother and faster.

    You’ll now notice:

    ✅ Widgets are easier to find

    ✅ Setup is clearer when designing

    ✅ Options are better organised

    ✅ Installing widgets is quicker

    ✅ Less clicking, less confusion

    Whether you’re building for yourself or for clients, it’s now much more intuitive.

    Go check out the new widgets and try them on your sites today 👊🔥

    8

  9. New Campaign Improvements 🚀

    Improvement
    CleanShot 2026-02-19 at 12.17.17

    We’ve rolled out another major update focused on making campaigns easier to use and more powerful.

    Here’s what’s new 👇

    🎨 Improved Campaigns Design & Layout

    We’ve refreshed the Campaigns interface to make it:

    • Cleaner
    • Easier to navigate
    • Less cluttered

    CleanShot 2026-02-19 at 12.17.17

    💬 Separate Message Per Channel (Email, SMS, WhatsApp)

    Previously, campaigns used one message for all channels.

    Now, you can:

    • Still use one message if you want
    • Or create different messages for Email, SMS, and WhatsApp

    CleanShot 2026-02-19 at 12.15.47

    This gives you more control and flexibility for advanced campaigns.

    8

  10. 🚀 Better Team Controls, Analytics & Major UX Improvements

    Improvement

    We’ve just rolled out one of our biggest updates yet for 2026 💪

    CleanShot 2026-02-16 at 21.48.33

    ✅ Team Roles & Permissions (New System)

    You can now manage your team with clear, role-based access.

    New roles:

    • Admin – Full access (except billing, team & API)

    • Manager – Reviews, campaigns, integrations

    • Responder – Replies to reviews & feedback

    • Viewer – Read-only access

    What’s new:

    • Assign roles when inviting (or update anytime)

    • Restrict access by location

    • Clear permission summary

    • Custom overrides per user

    📊 QR Code Analytics (New)

    Brand new QR performance tracking 📈

    You can now:

    • See scans, clicks & conversions

    • Compare time periods

    • View monthly trends

    • Check individual QR codes

    • Find best/worst performers

    • Export to CSV

    • Filter by date

    CleanShot 2026-02-16 at 21.49.09

    📈 Analytics Dashboard Improvements

    • Fair month-to-month comparisons

    • Fixed open & click rates

    • More accurate ratings

    • Your stats now reflect real performance.

    🧭 Improved Navigation

    • Better menu structure

    • Clearer Review Tools & Campaigns

    • Less clutter in Settings

    CleanShot 2026-02-16 at 21.49.54

    🎨 Widgets & Forms Improvements

    • Copy widgets between locations

    • Custom CSS

    • Better AI review assistant

    • Improved builder UI

    • New colour controls

    📢 Campaign Improvements

    • Better duplicate handling

    • Fixed stop sequence copying

    🛠️ Bug Fixes & Stability

    • Form/CSS fixes

    • QR error handling


    Why This Matters?

    This update gives you:

    ✅ Better team management

    ✅ Better analytics

    All designed to help you grow your business more effortlessly 🚀

    More improvements coming soon 💪

    5