Automatically Respond To Google & Facebook Reviews

We’re excited to introduce a powerful new feature — the ability to automatically respond to Google (sign-in only) and Facebook reviews using customizable Auto Respond rules.

This feature gives you complete flexibility by allowing you to create custom rules according to your needs.

🔧 How to Get Started

👥 From your admin account:

Log in as admin and go to Settings → Auto Respond. This allows you to create rules scoped to specific locations.

⚙️ Additional Notes

• Auto Respond uses the same AI functionality used when manually creating prompts or responding to reviews.
• If you prefer, you can also create static (non-AI) responses.
• Reviews that are automatically responded to are clearly marked inside the platform.
• When requiring approval first, please note the links to approve or customize the response remain active only 7 days before the links expire for security purposes.