New funnel type in Feedback Forms

Introducing a new funnel type in feedback forms, "Review Sites".

What is it?

It lets you use the feedback form to redirect users directly to review sites, i.e., Google Business Profile.

❗Use case

Sometimes businesses already have a great rating, and they don't want to use multiple review sites or review filters to prevent negative reviews. In those cases, directing users to 'review site' directly makes more sense & beneficial in improving results.

🤔 Why Feedback Form?

The question is obvious in such cases, but there are numerous benefits of using a feedback form instead of a direct review site URL:

• Get analytical data that is not possible with a direct URL
• Gives you flexibility to change the review profile anytime without changing the URL
• Short & clean URLs that look more professional
• You can modify the feedback form funnel type at any time if you decide to implement filtering or add more review sites, such as booking.com, TripAdvisor, etc., in the future.

Cheers!